Products related to Customer:
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Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
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Customer Service : Career Success Through Customer Loyalty
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need.Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.This edition features more on social networking, trustability, and customer service trends.Information is also included on internal customers, emerging technologies, and stress-reducing techniques.Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.
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Customer Service Marketing : Managing the Customer Experience
This timely book is a comprehensive overview of customer service principles, theories, and practices.It looks at the best practices of service enterprises and the delivery of superior customer service.It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting.The book uses real-life applications through examples from business enterprises in various service sectors, including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, and finance. This book covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s servicescape, quality measurement tools, and use of technologies.The book also gives insights into consumers including their expectations, attitudes, emotions, word-of-mouth behaviors, and strategies to ensure their loyalty.It also looks at developments in service theory and practice which remain relatively unexplored by existing textbooks. Filled with real-world case studies in various service sectors, this textbook will be particularly useful for students in hospitality guest services and services marketing.
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Market and User Research Operations : Operationalize Customer Research for Scale and Impact
Research Operations is a reasonably new field but one that offers businesses huge opportunities to produce more high-quality customer insights by reducing the administrative toll on research departments, freeing up resource to deliver more value. With customers demanding more personalization of experiences, fully understanding the consumer and their experience of your brand or product has never been more important.This, in turn, is increasing the demand for more, higher quality customer insights, and as a result, research teams are under more pressure than ever.However, many companies don't yet fully understand how they can operationalize their research in order to scale consistent and robust research practices, enabling their teams to create more impactful research outcomes that deliver the much needed value to key stakeholders. This is a practical guide on what exactly research operations is and how it can benefit your research by streamlining your administration so the research team can focus on delivering more impactful insights with more frequency on time and to budget.This guide takes mid-career professionals through how you can reduce waste by increasing the capability of reusing past research and minimizing the potential for doing unnecessary research, how to plan your research to ensure the best outcome and how to choose the best tools for your research and business needs.It covers the incredibly practical, from considerations of GDPR, how to recruit participants and how to set up research projects so they run smoothly, as well as providing insight into how AI can be used as part of the research process, how to democratize research and how to adapt to changing needs and requirements.
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Is HP customer-friendly?
HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.
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How customer-friendly is Apple?
Apple is known for its customer-friendly approach, offering a range of services and support options to ensure a positive experience for its customers. The company provides a user-friendly interface for its products, easy access to customer support through various channels, and a generous return policy. Additionally, Apple has a reputation for excellent customer service, with knowledgeable staff and a commitment to resolving customer issues in a timely manner. Overall, Apple is considered to be highly customer-friendly, prioritizing the satisfaction and convenience of its customers.
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Which bank is more customer-friendly?
It is subjective to determine which bank is more customer-friendly as it can vary based on individual experiences and needs. However, some factors to consider when evaluating customer-friendliness include customer service quality, ease of access to services, transparency in fees and policies, and personalized offerings. It is recommended to research and compare different banks based on these factors to determine which one aligns best with your preferences and requirements.
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How customer-friendly is the Kaufland online shop?
The Kaufland online shop is considered customer-friendly due to its user-friendly interface, easy navigation, and a wide range of products available for purchase. Customers can easily search for products, add them to their cart, and proceed to checkout without any hassle. Additionally, the online shop offers various payment options and delivery methods to cater to different customer preferences, making it convenient for shoppers to complete their purchases.
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Market and User Research Operations : Operationalize Customer Research for Scale and Impact
Research Operations is a reasonably new field but one that offers businesses huge opportunities to produce more high-quality customer insights by reducing the administrative toll on research departments, freeing up resource to deliver more value. With customers demanding more personalization of experiences, fully understanding the consumer and their experience of your brand or product has never been more important.This, in turn, is increasing the demand for more, higher quality customer insights, and as a result, research teams are under more pressure than ever.However, many companies don't yet fully understand how they can operationalize their research in order to scale consistent and robust research practices, enabling their teams to create more impactful research outcomes that deliver the much needed value to key stakeholders. This is a practical guide on what exactly research operations is and how it can benefit your research by streamlining your administration so the research team can focus on delivering more impactful insights with more frequency on time and to budget.This guide takes mid-career professionals through how you can reduce waste by increasing the capability of reusing past research and minimizing the potential for doing unnecessary research, how to plan your research to ensure the best outcome and how to choose the best tools for your research and business needs.It covers the incredibly practical, from considerations of GDPR, how to recruit participants and how to set up research projects so they run smoothly, as well as providing insight into how AI can be used as part of the research process, how to democratize research and how to adapt to changing needs and requirements.
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The Customer Copernicus : How to be Customer-Led
Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve.Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely?They have also enjoyed huge business success, growing and making plenty of money.The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once.Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led.Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.
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Tough Customer
Number One New York Times bestselling author Sandra Brown returns with another suspenseful thrillerDodge Hanley is a private investigator who doesn't let rules get it in his way That's why he's the first person Caroline King - who after a thirty-year separation continues to haunt his dreams - asks for help when a deranged stalker attempts to murder their daughter . . . the daughter Dodge has never met. He has a whole bagful of grudging excuses for wishing to ignore Caroline's call, and one compelling reason to drop everything: guilt. His daughter Berry has become the object of desire of a co-worker, a madman and genius with a penchant for puzzles and games who had spent the past year making Berry's life hell, and who now has vowed to kill her.The heart-pounding situation goes from bad to worse when the stalker begins to claim other victims and leaves an ominous trail of clues as he lethally works his way toward Berry.From the acclaimed international bestselling author Sandra Brown, TOUGH CUSTOMER is a thrilling tale about obsession and murder, the fragile nature of relationships, and, possibly, second chances. Praise for Sandra Brown 'Suspense that has teeth' Stephen King 'Lust, jealousy, and murder suffuse Brown's crisp thriller' Publishers Weekly 'An edge-of-the-seat thriller that's full of twists . . . Top stuff!' Star
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Customer customization
Customer customization
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May I reprimand police officers to be more customer-friendly?
Yes, it is important to hold police officers accountable for their behavior and interactions with the public. However, when providing feedback or reprimanding officers, it is crucial to do so in a respectful and constructive manner. It may be more effective to address concerns through official channels, such as filing a complaint with the police department or speaking with a supervisor, rather than directly confronting officers in the field. Ultimately, promoting a culture of accountability and professionalism within law enforcement can help improve community relations and ensure officers are providing quality service to the public.
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Are there any professions with little customer contact that are creative?
Yes, there are several professions that involve creativity but have little customer contact. For example, graphic designers, web developers, and software engineers often work independently or in small teams to create visually appealing and functional products without directly interacting with clients. Additionally, writers, artists, and musicians can also work in relative isolation to produce creative content without needing to engage with customers directly. These professions allow individuals to express their creativity while minimizing customer interaction.
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Isn't Norton not customer-friendly and is the support not reachable?
Norton has made efforts to improve its customer service and support in recent years. They have implemented various channels for customers to reach out for assistance, including phone support, live chat, and an online knowledge base. While there may have been past issues with customer service, Norton has taken steps to address these concerns and improve the overall customer experience. It's always a good idea to check the most recent reviews and feedback from other customers to get an accurate picture of Norton's current customer service performance.
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Is it a business customer or a private customer?
To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.
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