Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking audiobook Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio. 1. Language: English. Narrator: Judy Mahby. Audio sample: http://samples.audible.de/bk/adbl/004787/bk_adbl_004787_sample.mp3. Digital audiobook in aax.
Want to break free of boring drills and canned phrases and create and speak your own original sentences in Mandarin Chinese with phenomenal speed and ease? Say hello to Mandarin Sentence Magic! Learn to speak the most common words and phrases that are easiest to learn and quickly understood by native Mandarin speakers and use cookie-cutter templates that you customize to fit your own unique language needs. Automatically retain more of what you learn with this built in memory review system that is already included in the program. Learn On the Go - even a few minute wait at a red light can give you the time to learn a new Mandarin Chinese sentence with this fabulous program! 1. Language: English. Narrator: Mark Frobose. Audio sample: http://samples.audible.de/bk/acx0/019891/bk_acx0_019891_sample.mp3. Digital audiobook in aax.
This book explains advanced writing skills. Discover: How rhetoric forms are great templates Emphasis techniques Archetypes Cumulative syntax Rhyme and phonological features Punctuation pacing Prose style Famous author styles Logical fallacies Hero´s journey Communication theories History of the English language For presentations, start with a blank slide. From Plato to present, the wisdom of the western world in writing is summarized. Oratory is also covered. Why does chiasmus resonate? Why are some sentences memorable? How can you be more persuasive? 1. Language: English. Narrator: Peter Rogers. Audio sample: http://samples.audible.de/bk/acx0/120729/bk_acx0_120729_sample.mp3. Digital audiobook in aax.
In this business classic - now with a new Afterword in which the author draws parallels to the recent financial crisis - Roger Lowenstein captures the gripping roller-coaster ride of Long-Term Capital Management. Drawing on confidential internal memos and interviews with dozens of key players, Lowenstein explains not just how the fund made and lost its money but also how the personalities of Long-Term´s partners, the arrogance of their mathematical certainties, and the culture of Wall Street itself contributed to both their rise and their fall. When it was founded in 1993, Long-Term was hailed as the most impressive hedge fund in history. But after four years in which the firm dazzled Wall Street as a $100 billion moneymaking juggernaut, it suddenly suffered catastrophic losses that jeopardized not only the biggest banks on Wall Street but the stability of the financial system itself. The dramatic story of Long-Term´s fall is now a chilling harbinger of the crisis that would strike all of Wall Street, from Lehman Brothers to AIG, a decade later. In his new Afterword, Lowenstein shows that LTCM´s implosion should be seen not as a one-off drama but as a template for market meltdowns in an age of instability - and as a wake-up call that Wall Street and government alike tragically ignored. Please note: This audiobook is in Russian. 1. Russian. Stanislav Koncevich. http://samples.audible.de/bk/zaot/000432/bk_zaot_000432_sample.mp3.
Want to break free of boring drills and canned phrases and create and speak your own original sentences in French with phenomenal speed and ease? Say hello to French Sentence Magic! Here are just a few features of this fabulous program: High frequency vocabulary - learn to speak the most common words and phrases that are easiest to learn and quickly understood by native French speakers. Fast sentence-building templates - use cookie-cutter templates that you customize to fit your own unique language needs. Degreed, educated native French instructor from Picardie, France - hear an authentic, educated French accent and learn to create and speak original, high-quality French that will be instantly understood by native French speakers everywhere. Periodic memory technique - automatically retain more of what you learn with this built-in memory review system that is already included in the program. Learn on the go - even a few-minute wait at a red light can give you the time to learn a new French sentence with this magical program. 1. Language: English. Narrator: Mark Frobose. Audio sample: http://samples.audible.de/bk/acx0/031192/bk_acx0_031192_sample.mp3. Digital audiobook in aax.
Want to break free of boring drills and canned phrases and create and speak your own original sentences in Spanish with phenomenal speed and ease? Say hello to Spanish Sentence Magic! Here are just a few features of this fabulous program: High Frequency Vocabulary - Learn to speak the most common words and phrases that are easiest to learn and quickly understood by native Spanish speakers. Fast Sentence-Building Templates - Use cookie-cutter templates that you customize to fit your own unique language needs. Degreed Educated Native Spanish Speakers from a Variety of Latin American Countries - Hear more than one accent and learn to create and speak original high quality Spanish that will be instantly understood by native Spanish speakers everywhere. Periodic Memory Technique - Automatically retain more of what you learn with this built in memory review system that is already included in the program. Learn On the Go - Even a few minute wait at a red light can give you the time to learn a new Spanish sentence with this magical program. 1. Language: English. Narrator: Mark Frobose. Audio sample: http://samples.audible.de/bk/acx0/015151/bk_acx0_015151_sample.mp3. Digital audiobook in aax.
´´They Say / I Say´´ identifies the key rhetorical moves in academic writing, showing students how to frame their arguments in the larger context of what others have said and providing templates to help them make those moves. And, because these moves are central across all disciplines, the audiobook includes chapters on writing in the sciences, writing in the social sciences, and - new to this edition - writing about literature. The best-selling book on academic writing - in use at more than 1,500 schools. 1. Language: English. Narrator: Cyndee Maxwell, Tony Craine. Audio sample: http://samples.audible.de/bk/gdan/001239/bk_gdan_001239_sample.mp3. Digital audiobook in aax.
When this best-selling autobiography was originally released, everyone was shocked: The Long Hard Road Out of Hell was the darkest, funniest, most controversial and best-selling rock book of its time - and it became the template, both visually and narratively, for almost every rock book since. Marilyn Manson is not just a music icon, it turned out, but one of the best storytellers of his generation. Written with best-selling author Neil Strauss and modeled on Dante´s Inferno, this edition of The Long Hard Road out of Hell features a bonus chapter not in the original book. In the shocking and candid memoir, Manson takes listeners from backstage to emergency rooms to jail cells, from the pit of despair to the top of the charts, and recounts his metamorphosis from a frightened Christian schoolboy into the most feared and revered music superstar in the country. Along the way you´ll hear what happens to fans - and celebrities - who dare to venture backstage with the one of the world´s most dangerous rock stars. In the words of Elle magazine, the book ´´makes Madonna´s infamous Sex seem downright wholesome in comparison´´. 1. Language: English. Narrator: James Patrick Cronin. Audio sample: http://samples.audible.de/bk/harp/006365/bk_harp_006365_sample.mp3. Digital audiobook in aax.
Branding is more than a great logo. A brand is the essence of an organization - its DNA - impacting its continual success. It is absolutely essential to get it right. Brand managers, marketers, and executives have long turned to this trusted guide to troubleshoot their branding problems. Written by an acknowledged expert with 30 years of experience building world-class brands, Brand Aid covers topics ranging from research and positioning to brand equity management and architecture strategy. Bringing together illuminating case studies, best practices, and the latest research, this edition offers invaluable advice on every aspect of brand management including: The six most powerful sources of brand differentiation Five elements that trigger brand insistence Turning brand strategy into advertising Online branding Private label brands Creating ´´category of one´´ brands Social responsibility, sustainability, and storytelling Sixty nontraditional marketing techniques Metrics And more A treasure trove of techniques, templates, and rules of thumb, Brand Aid is the ideal resource for anyone responsible for building their organization´s brand. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio. 1. Language: English. Narrator: Eric Synnestvedt. Audio sample: http://samples.audible.de/bk/gdan/001494/bk_gdan_001494_sample.mp3. Digital audiobook in aax.
An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded! By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including: The four foundation stones that lead the development and use of KPIs. A 12-step model for developing and using KPIs with guidelines. A KPI resource kit including worksheets, workshop programs, and questionnaires. A new and pragmatic approach to finding critical success factors. Over 300 performance measures Implementation variations for small to medium enterprises and not-for-profit organizations. New implementation short cuts. How to brainstorm performance measures. Templates for reporting performance measures. A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team. Now including a discussion of critical success factors, as well as new chapters that focus on implementations issues and ´how to sections´ on finding your CSFs and brainstorming the performance measures that report progress within the CSFs, Key Performance Indicators, Second Edition will help you identify and track your organization´s KPIs to ensure continued and increased success. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio. 1. Language: English. Narrator: Steve Coulter. Audio sample: http://samples.audible.de/bk/acx0/002072/bk_acx0_002072_sample.mp3. Digital audiobook in aax.